FAQs

Purchase & Download

For tours purchased via our website or from our partners TripAdvisor/Viator/GetYourGuide/AirBnB/Veltra and other Travel Agents, Follow the steps below to correctly download the Shaka Guide app and redeem your Shaka Guide tours. Download the Shaka Guide app from the App Store or Play Store Create an account and log in to the app Click on "Redeem Code" and type in your Unique Purchase Code: e.g. "SG_ABC123" Tap on Redeem and then on Download Tour Download the tours to your phone and hit OPEN when you're ready to start your Shaka Guide tour! NOTE: Your Purchase Code is case sensitive and will only work with the right Shaka Guide Island app you bought your tours for.

Coming soon!